{"id":39,"date":"2025-03-19T09:47:13","date_gmt":"2025-03-19T09:47:13","guid":{"rendered":"https:\/\/iil.ee\/?page_id=39"},"modified":"2026-06-18T16:01:34","modified_gmt":"2026-06-18T13:01:34","slug":"faq","status":"publish","type":"page","link":"https:\/\/iil.ee\/en\/korduvad-kusimused","title":{"rendered":"FAQ"},"content":{"rendered":"<div class=\"bde-globalblock-39-100 bde-globalblock\"><section class=\"bde-section-483-100-483-1 bde-section bde-section-483-100\">\n  \n  \n\t\n\n\n\n<div class=\"section-container\"><h1 class=\"bde-heading-483-101-483-1 bde-heading bde-heading-483-101\">FAQ<\/h1><\/div>\n<\/section><\/div><section class=\"bde-section-39-101 bde-section\">\n  \n  \n\t\n\n\n\n<div class=\"section-container\"><h3 class=\"bde-heading-39-106 bde-heading\">\nTravelling with pets\n<\/h3><div class=\"de-accordion-39-105 de-accordion\" data-acc=\"true\" data-animate=\"smooth\" data-open=\"false\" data-tran=\"300\" data-faq=\"false\" data-close-on-click=\"true\">\n  \n\n<h3 class=\"de-accordion-trigger-heading\">\n  <button id=\"de-accordion-105-1\" class=\"de-accordion-trigger\" type=\"button\" aria-expanded=\"\" aria-controls=\"de-acc-105-1\">\n                      <span class=\"acc-icon\">\n            <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 448 512\"><!--! Font Awesome Free 6.5.1 by @fontawesome - https:\/\/fontawesome.com License - https:\/\/fontawesome.com\/license\/free (Icons: CC BY 4.0, Fonts: SIL OFL 1.1, Code: MIT License) Copyright 2023 Fonticons, Inc. --><path d=\"M201.4 342.6c12.5 12.5 32.8 12.5 45.3 0l160-160c12.5-12.5 12.5-32.8 0-45.3s-32.8-12.5-45.3 0L224 274.7 86.6 137.4c-12.5-12.5-32.8-12.5-45.3 0s-12.5 32.8 0 45.3l160 160z\"\/><\/svg>\n          <\/span>\n                    \t<span class=\"trigger-text\">How can I travel with my pet?<\/span>\n      <\/button>\n<\/h3>\n\n  <div id=\"de-acc-105-1\" class=\"de-accordion-panel\" role=\"region\" aria-labelledby=\"de-accordion-105-1\" style=\"height: 100%\">\n      <p>You can travel with your pet if it is placed in an adapted cage, box, bag or aquarium with a waterproof bottom. Please keep your dog on a short leash and use a muzzle if necessary. Please ensure that your pet and its cage are clean and do not disturb other passengers.<\/p>\n  <\/div>\n<h3 class=\"de-accordion-trigger-heading\">\n  <button id=\"de-accordion-105-2\" class=\"de-accordion-trigger\" type=\"button\" aria-expanded=\"\" aria-controls=\"de-acc-105-2\">\n                      <span class=\"acc-icon\">\n            <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 448 512\"><!--! Font Awesome Free 6.5.1 by @fontawesome - https:\/\/fontawesome.com License - https:\/\/fontawesome.com\/license\/free (Icons: CC BY 4.0, Fonts: SIL OFL 1.1, Code: MIT License) Copyright 2023 Fonticons, Inc. --><path d=\"M201.4 342.6c12.5 12.5 32.8 12.5 45.3 0l160-160c12.5-12.5 12.5-32.8 0-45.3s-32.8-12.5-45.3 0L224 274.7 86.6 137.4c-12.5-12.5-32.8-12.5-45.3 0s-12.5 32.8 0 45.3l160 160z\"\/><\/svg>\n          <\/span>\n                    \t<span class=\"trigger-text\">Can my pet sit in a bus seat?<\/span>\n      <\/button>\n<\/h3>\n\n  <div id=\"de-acc-105-2\" class=\"de-accordion-panel\" role=\"region\" aria-labelledby=\"de-accordion-105-2\" style=\"height: 100%\">\n      <p>To keep bus seats clean and pleasant for all passengers, pets are not allowed on the seats. If you are travelling with your pet, be prepared to change seats if necessary if the driver requests it.<\/p>\n  <\/div>\n<h3 class=\"de-accordion-trigger-heading\">\n  <button id=\"de-accordion-105-3\" class=\"de-accordion-trigger\" type=\"button\" aria-expanded=\"\" aria-controls=\"de-acc-105-3\">\n                      <span class=\"acc-icon\">\n            <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 448 512\"><!--! Font Awesome Free 6.5.1 by @fontawesome - https:\/\/fontawesome.com License - https:\/\/fontawesome.com\/license\/free (Icons: CC BY 4.0, Fonts: SIL OFL 1.1, Code: MIT License) Copyright 2023 Fonticons, Inc. --><path d=\"M201.4 342.6c12.5 12.5 32.8 12.5 45.3 0l160-160c12.5-12.5 12.5-32.8 0-45.3s-32.8-12.5-45.3 0L224 274.7 86.6 137.4c-12.5-12.5-32.8-12.5-45.3 0s-12.5 32.8 0 45.3l160 160z\"\/><\/svg>\n          <\/span>\n                    \t<span class=\"trigger-text\">Who is liable for damage caused by a pet?<\/span>\n      <\/button>\n<\/h3>\n\n  <div id=\"de-acc-105-3\" class=\"de-accordion-panel\" role=\"region\" aria-labelledby=\"de-accordion-105-3\" style=\"height: 100%\">\n      <p>The passenger who has taken the pet with them is fully liable for any damage caused by the pet and must compensate the carrier for any damage caused.<\/p>\n  <\/div>\n<\/div><h3 class=\"bde-heading-39-107 bde-heading\">\nCarriage of luggage\n<\/h3><div class=\"de-accordion-39-108 de-accordion\" data-acc=\"true\" data-animate=\"smooth\" data-open=\"false\" data-tran=\"300\" data-faq=\"false\" data-close-on-click=\"true\">\n  \n\n<h3 class=\"de-accordion-trigger-heading\">\n  <button id=\"de-accordion-108-1\" class=\"de-accordion-trigger\" type=\"button\" aria-expanded=\"\" aria-controls=\"de-acc-108-1\">\n                      <span class=\"acc-icon\">\n            <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 448 512\"><!--! Font Awesome Free 6.5.1 by @fontawesome - https:\/\/fontawesome.com License - https:\/\/fontawesome.com\/license\/free (Icons: CC BY 4.0, Fonts: SIL OFL 1.1, Code: MIT License) Copyright 2023 Fonticons, Inc. --><path d=\"M201.4 342.6c12.5 12.5 32.8 12.5 45.3 0l160-160c12.5-12.5 12.5-32.8 0-45.3s-32.8-12.5-45.3 0L224 274.7 86.6 137.4c-12.5-12.5-32.8-12.5-45.3 0s-12.5 32.8 0 45.3l160 160z\"\/><\/svg>\n          <\/span>\n                    \t<span class=\"trigger-text\">Can I bring my bike\/ski\/scooter on the bus?<\/span>\n      <\/button>\n<\/h3>\n\n  <div id=\"de-acc-108-1\" class=\"de-accordion-panel\" role=\"region\" aria-labelledby=\"de-accordion-108-1\" style=\"height: 100%\">\n      <p class=\"font-claude-response-body break-words whitespace-normal\">Jah, v\u00f5id pagasi kaasa v\u00f5tta, kui selle suurus v\u00f5imaldab paigutada seda bussis nii, et see ei takista liikumist, sisenemist ega v\u00e4ljumist ning ei sega teisi reisijaid. Palun arvesta kaasreisijate turvalisuse ja mugavusega.<\/p><p class=\"font-claude-response-body break-words whitespace-normal\">Lisaks palume j\u00e4lgida, et Sinu pagas ei m\u00e4\u00e4riks bussi salongi ega teiste reisijate asju \u2013 selleks soovitame tungivalt pagas\u00a0 pakendada.<\/p>\n  <\/div>\n<h3 class=\"de-accordion-trigger-heading\">\n  <button id=\"de-accordion-108-2\" class=\"de-accordion-trigger\" type=\"button\" aria-expanded=\"\" aria-controls=\"de-acc-108-2\">\n                      <span class=\"acc-icon\">\n            <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 448 512\"><!--! Font Awesome Free 6.5.1 by @fontawesome - https:\/\/fontawesome.com License - https:\/\/fontawesome.com\/license\/free (Icons: CC BY 4.0, Fonts: SIL OFL 1.1, Code: MIT License) Copyright 2023 Fonticons, Inc. --><path d=\"M201.4 342.6c12.5 12.5 32.8 12.5 45.3 0l160-160c12.5-12.5 12.5-32.8 0-45.3s-32.8-12.5-45.3 0L224 274.7 86.6 137.4c-12.5-12.5-32.8-12.5-45.3 0s-12.5 32.8 0 45.3l160 160z\"\/><\/svg>\n          <\/span>\n                    \t<span class=\"trigger-text\">How should I pack my sports and exercise equipment?<\/span>\n      <\/button>\n<\/h3>\n\n  <div id=\"de-acc-108-2\" class=\"de-accordion-panel\" role=\"region\" aria-labelledby=\"de-accordion-108-2\" style=\"height: 100%\">\n      <p>Kui soovid kaasa v\u00f5tta spordi- ja liikumisvahendeid (kergliikurid, t\u00f5ukerattad, rulad jms), siis palun paki need nii, et nende rattad v\u00f5i ohtlikud osad (nt suusaninad jms) oleksid kaetud. Nii ei m\u00e4\u00e4ri need bussi salongi ega teisi reisijaid ning k\u00f5igil on meeldivam reisida.<\/p>\n  <\/div>\n<h3 class=\"de-accordion-trigger-heading\">\n  <button id=\"de-accordion-108-3\" class=\"de-accordion-trigger\" type=\"button\" aria-expanded=\"\" aria-controls=\"de-acc-108-3\">\n                      <span class=\"acc-icon\">\n            <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 448 512\"><!--! Font Awesome Free 6.5.1 by @fontawesome - https:\/\/fontawesome.com License - https:\/\/fontawesome.com\/license\/free (Icons: CC BY 4.0, Fonts: SIL OFL 1.1, Code: MIT License) Copyright 2023 Fonticons, Inc. --><path d=\"M201.4 342.6c12.5 12.5 32.8 12.5 45.3 0l160-160c12.5-12.5 12.5-32.8 0-45.3s-32.8-12.5-45.3 0L224 274.7 86.6 137.4c-12.5-12.5-32.8-12.5-45.3 0s-12.5 32.8 0 45.3l160 160z\"\/><\/svg>\n          <\/span>\n                    \t<span class=\"trigger-text\">What items are not allowed on the bus?<\/span>\n      <\/button>\n<\/h3>\n\n  <div id=\"de-acc-108-3\" class=\"de-accordion-panel\" role=\"region\" aria-labelledby=\"de-accordion-108-3\" style=\"height: 100%\">\n      <p>For the safety and comfort of you and other passengers, radioactive, explosive, poisonous, toxic, flammable, flammable and contaminating substances and unpackaged substances and articles may not be carried on the bus. Please also do not bring any objects that could stain or damage the bus.<\/p>\n  <\/div>\n<\/div><h3 class=\"bde-heading-39-109 bde-heading\">\nGetting on the bus, tickets and paying\n<\/h3><div class=\"de-accordion-39-110 de-accordion\" data-acc=\"true\" data-animate=\"smooth\" data-open=\"false\" data-tran=\"300\" data-faq=\"false\" data-close-on-click=\"true\">\n  \n\n<h3 class=\"de-accordion-trigger-heading\">\n  <button id=\"de-accordion-110-1\" class=\"de-accordion-trigger\" type=\"button\" aria-expanded=\"\" aria-controls=\"de-acc-110-1\">\n                      <span class=\"acc-icon\">\n            <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 448 512\"><!--! Font Awesome Free 6.5.1 by @fontawesome - https:\/\/fontawesome.com License - https:\/\/fontawesome.com\/license\/free (Icons: CC BY 4.0, Fonts: SIL OFL 1.1, Code: MIT License) Copyright 2023 Fonticons, Inc. --><path d=\"M201.4 342.6c12.5 12.5 32.8 12.5 45.3 0l160-160c12.5-12.5 12.5-32.8 0-45.3s-32.8-12.5-45.3 0L224 274.7 86.6 137.4c-12.5-12.5-32.8-12.5-45.3 0s-12.5 32.8 0 45.3l160 160z\"\/><\/svg>\n          <\/span>\n                    \t<span class=\"trigger-text\">Do you have to enter the bus from the front door?<\/span>\n      <\/button>\n<\/h3>\n\n  <div id=\"de-acc-110-1\" class=\"de-accordion-panel\" role=\"region\" aria-labelledby=\"de-accordion-110-1\" style=\"height: 100%\">\n      <p>Yes, for a comfortable and smooth journey, please enter the bus at the front door and buy a ticket from the driver if you do not already have a valid ticket or free travel entitlement. Exit the bus through the rear doors. If you wish to get off at the next stop, press the STOP button in good time and proceed to the rear door as the stop approaches.<\/p>\n  <\/div>\n<h3 class=\"de-accordion-trigger-heading\">\n  <button id=\"de-accordion-110-2\" class=\"de-accordion-trigger\" type=\"button\" aria-expanded=\"\" aria-controls=\"de-acc-110-2\">\n                      <span class=\"acc-icon\">\n            <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 448 512\"><!--! Font Awesome Free 6.5.1 by @fontawesome - https:\/\/fontawesome.com License - https:\/\/fontawesome.com\/license\/free (Icons: CC BY 4.0, Fonts: SIL OFL 1.1, Code: MIT License) Copyright 2023 Fonticons, Inc. --><path d=\"M201.4 342.6c12.5 12.5 32.8 12.5 45.3 0l160-160c12.5-12.5 12.5-32.8 0-45.3s-32.8-12.5-45.3 0L224 274.7 86.6 137.4c-12.5-12.5-32.8-12.5-45.3 0s-12.5 32.8 0 45.3l160 160z\"\/><\/svg>\n          <\/span>\n                    \t<span class=\"trigger-text\">Which bank cards can I use to pay for public transport?<\/span>\n      <\/button>\n<\/h3>\n\n  <div id=\"de-acc-110-2\" class=\"de-accordion-panel\" role=\"region\" aria-labelledby=\"de-accordion-110-2\" style=\"height: 100%\">\n      <p>For public transport, you can pay with Mastercard, Maestro, Visa or Visa Electron. For your card to work on our buses, you need to allow contactless payments and internet purchases. You can do this at the issuing bank.<\/p>\n  <\/div>\n<h3 class=\"de-accordion-trigger-heading\">\n  <button id=\"de-accordion-110-3\" class=\"de-accordion-trigger\" type=\"button\" aria-expanded=\"\" aria-controls=\"de-acc-110-3\">\n                      <span class=\"acc-icon\">\n            <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 448 512\"><!--! Font Awesome Free 6.5.1 by @fontawesome - https:\/\/fontawesome.com License - https:\/\/fontawesome.com\/license\/free (Icons: CC BY 4.0, Fonts: SIL OFL 1.1, Code: MIT License) Copyright 2023 Fonticons, Inc. --><path d=\"M201.4 342.6c12.5 12.5 32.8 12.5 45.3 0l160-160c12.5-12.5 12.5-32.8 0-45.3s-32.8-12.5-45.3 0L224 274.7 86.6 137.4c-12.5-12.5-32.8-12.5-45.3 0s-12.5 32.8 0 45.3l160 160z\"\/><\/svg>\n          <\/span>\n                    \t<span class=\"trigger-text\">Why won't the bus driver give me a ticket\/receipt when I buy with a card?<\/span>\n      <\/button>\n<\/h3>\n\n  <div id=\"de-acc-110-3\" class=\"de-accordion-panel\" role=\"region\" aria-labelledby=\"de-accordion-110-3\" style=\"height: 100%\">\n      <p>When buying a ticket with a card on IIL buses, the paper ticket will no longer be printed, so ticket sales will be faster and we will save the environment. Your ticket is electronic and linked to your card, which also allows you to transfer according to the validity period of your ticket. If there's a ticket inspector on board, show him or her the same card to check your ticket.<\/p>\n  <\/div>\n<h3 class=\"de-accordion-trigger-heading\">\n  <button id=\"de-accordion-110-4\" class=\"de-accordion-trigger\" type=\"button\" aria-expanded=\"\" aria-controls=\"de-acc-110-4\">\n                      <span class=\"acc-icon\">\n            <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 448 512\"><!--! Font Awesome Free 6.5.1 by @fontawesome - https:\/\/fontawesome.com License - https:\/\/fontawesome.com\/license\/free (Icons: CC BY 4.0, Fonts: SIL OFL 1.1, Code: MIT License) Copyright 2023 Fonticons, Inc. --><path d=\"M201.4 342.6c12.5 12.5 32.8 12.5 45.3 0l160-160c12.5-12.5 12.5-32.8 0-45.3s-32.8-12.5-45.3 0L224 274.7 86.6 137.4c-12.5-12.5-32.8-12.5-45.3 0s-12.5 32.8 0 45.3l160 160z\"\/><\/svg>\n          <\/span>\n                    \t<span class=\"trigger-text\">Where can I find information on tickets purchased with a card?<\/span>\n      <\/button>\n<\/h3>\n\n  <div id=\"de-acc-110-4\" class=\"de-accordion-panel\" role=\"region\" aria-labelledby=\"de-accordion-110-4\" style=\"height: 100%\">\n      <p>You can check your previously purchased tickets:<\/p><ul><li>If you bought a ticket with a single card: <a href=\"https:\/\/ytkpohja.pilet.ee\/et\/balance\" target=\"_blank\" rel=\"noopener\">https:\/\/ytkpohja.pilet.ee\/et\/balance<\/a><\/li><li>If you bought your ticket with a bank card: <a href=\"https:\/\/ytkpohja.pilet.ee\/et\/bankcard-tickets\" target=\"_blank\" rel=\"noopener\">https:\/\/ytkpohja.pilet.ee\/et\/bankcard-tickets<\/a><\/li><\/ul>\n  <\/div>\n<h3 class=\"de-accordion-trigger-heading\">\n  <button id=\"de-accordion-110-5\" class=\"de-accordion-trigger\" type=\"button\" aria-expanded=\"\" aria-controls=\"de-acc-110-5\">\n                      <span class=\"acc-icon\">\n            <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 448 512\"><!--! Font Awesome Free 6.5.1 by @fontawesome - https:\/\/fontawesome.com License - https:\/\/fontawesome.com\/license\/free (Icons: CC BY 4.0, Fonts: SIL OFL 1.1, Code: MIT License) Copyright 2023 Fonticons, Inc. --><path d=\"M201.4 342.6c12.5 12.5 32.8 12.5 45.3 0l160-160c12.5-12.5 12.5-32.8 0-45.3s-32.8-12.5-45.3 0L224 274.7 86.6 137.4c-12.5-12.5-32.8-12.5-45.3 0s-12.5 32.8 0 45.3l160 160z\"\/><\/svg>\n          <\/span>\n                    \t<span class=\"trigger-text\">What to do if the selector displays an \"Unknown card\" message?<\/span>\n      <\/button>\n<\/h3>\n\n  <div id=\"de-acc-110-5\" class=\"de-accordion-panel\" role=\"region\" aria-labelledby=\"de-accordion-110-5\" style=\"height: 100%\">\n      <p>If you see this message, please check that:<\/p><ul><li>The selector supports bank card payments - the selector has bank card stickers and they are located only on the front door.<\/li><li>Your bank card is Mastercard, Maestro, Visa or Visa Electron - no other cards can be used.<\/li><li>Use the card correctly - don't move the card back and forth in front of the selector, but place the card near the corresponding marker on the selector.<\/li><li>If you are unable to pay, please buy your ticket with cash or a single card and contact customer support: <a href=\"mailto:info@pilet.ee\">info@pilet.ee<\/a><\/li><\/ul>\n  <\/div>\n<h3 class=\"de-accordion-trigger-heading\">\n  <button id=\"de-accordion-110-6\" class=\"de-accordion-trigger\" type=\"button\" aria-expanded=\"\" aria-controls=\"de-acc-110-6\">\n                      <span class=\"acc-icon\">\n            <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 448 512\"><!--! Font Awesome Free 6.5.1 by @fontawesome - https:\/\/fontawesome.com License - https:\/\/fontawesome.com\/license\/free (Icons: CC BY 4.0, Fonts: SIL OFL 1.1, Code: MIT License) Copyright 2023 Fonticons, Inc. --><path d=\"M201.4 342.6c12.5 12.5 32.8 12.5 45.3 0l160-160c12.5-12.5 12.5-32.8 0-45.3s-32.8-12.5-45.3 0L224 274.7 86.6 137.4c-12.5-12.5-32.8-12.5-45.3 0s-12.5 32.8 0 45.3l160 160z\"\/><\/svg>\n          <\/span>\n                    \t<span class=\"trigger-text\">What to do if the selector displays a \"No right to drive\" message?<\/span>\n      <\/button>\n<\/h3>\n\n  <div id=\"de-acc-110-6\" class=\"de-accordion-panel\" role=\"region\" aria-labelledby=\"de-accordion-110-6\" style=\"height: 100%\">\n      <p>If you do not have enough money on your card, or if the bank refuses to process a transaction (e.g. your card does not allow contactless payments), your card will be added to a \"blacklist\" and you will no longer be able to use it on public transport. In this case:<\/p><ul><li>Make sure you have enough money in the account linked to your card.<\/li><li>Make sure that your card can be used to make a purchase (sufficient limit, contactless payments allowed, etc.).<\/li><li>Contact customer support <a href=\"mailto:info@pilet.ee\">info@pilet.ee<\/a>to remove a card from the \"blacklist\".<\/li><\/ul>\n  <\/div>\n<h3 class=\"de-accordion-trigger-heading\">\n  <button id=\"de-accordion-110-7\" class=\"de-accordion-trigger\" type=\"button\" aria-expanded=\"\" aria-controls=\"de-acc-110-7\">\n                      <span class=\"acc-icon\">\n            <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 448 512\"><!--! Font Awesome Free 6.5.1 by @fontawesome - https:\/\/fontawesome.com License - https:\/\/fontawesome.com\/license\/free (Icons: CC BY 4.0, Fonts: SIL OFL 1.1, Code: MIT License) Copyright 2023 Fonticons, Inc. --><path d=\"M201.4 342.6c12.5 12.5 32.8 12.5 45.3 0l160-160c12.5-12.5 12.5-32.8 0-45.3s-32.8-12.5-45.3 0L224 274.7 86.6 137.4c-12.5-12.5-32.8-12.5-45.3 0s-12.5 32.8 0 45.3l160 160z\"\/><\/svg>\n          <\/span>\n                    \t<span class=\"trigger-text\">How is ticket verification done?<\/span>\n      <\/button>\n<\/h3>\n\n  <div id=\"de-acc-110-7\" class=\"de-accordion-panel\" role=\"region\" aria-labelledby=\"de-accordion-110-7\" style=\"height: 100%\">\n      <p>During the check, the inspector will ask you to show your bank or collective card to verify your right to drive. The ticket check will be carried out using a device that will detect the presence and validity of the ticket.<\/p>\n  <\/div>\n<\/div><h3 class=\"bde-heading-39-113 bde-heading\">\nLost and found items and feedback\n<\/h3><div class=\"de-accordion-39-114 de-accordion\" data-acc=\"true\" data-animate=\"smooth\" data-open=\"false\" data-tran=\"300\" data-faq=\"false\" data-close-on-click=\"true\">\n  \n\n<h3 class=\"de-accordion-trigger-heading\">\n  <button id=\"de-accordion-114-1\" class=\"de-accordion-trigger\" type=\"button\" aria-expanded=\"\" aria-controls=\"de-acc-114-1\">\n                      <span class=\"acc-icon\">\n            <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 448 512\"><!--! Font Awesome Free 6.5.1 by @fontawesome - https:\/\/fontawesome.com License - https:\/\/fontawesome.com\/license\/free (Icons: CC BY 4.0, Fonts: SIL OFL 1.1, Code: MIT License) Copyright 2023 Fonticons, Inc. --><path d=\"M201.4 342.6c12.5 12.5 32.8 12.5 45.3 0l160-160c12.5-12.5 12.5-32.8 0-45.3s-32.8-12.5-45.3 0L224 274.7 86.6 137.4c-12.5-12.5-32.8-12.5-45.3 0s-12.5 32.8 0 45.3l160 160z\"\/><\/svg>\n          <\/span>\n                    \t<span class=\"trigger-text\">How can I give feedback on the service?<\/span>\n      <\/button>\n<\/h3>\n\n  <div id=\"de-acc-114-1\" class=\"de-accordion-panel\" role=\"region\" aria-labelledby=\"de-accordion-114-1\" style=\"height: 100%\">\n      <p>Your feedback is very important to us! You can share it by writing to <a href=\"mailto:iil@iil.ee\">iil@iil.ee<\/a> or by calling our hotline <a href=\"tel: 640 6780\">640 6780<\/a><\/p>\n  <\/div>\n<h3 class=\"de-accordion-trigger-heading\">\n  <button id=\"de-accordion-114-2\" class=\"de-accordion-trigger\" type=\"button\" aria-expanded=\"\" aria-controls=\"de-acc-114-2\">\n                      <span class=\"acc-icon\">\n            <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 448 512\"><!--! Font Awesome Free 6.5.1 by @fontawesome - https:\/\/fontawesome.com License - https:\/\/fontawesome.com\/license\/free (Icons: CC BY 4.0, Fonts: SIL OFL 1.1, Code: MIT License) Copyright 2023 Fonticons, Inc. --><path d=\"M201.4 342.6c12.5 12.5 32.8 12.5 45.3 0l160-160c12.5-12.5 12.5-32.8 0-45.3s-32.8-12.5-45.3 0L224 274.7 86.6 137.4c-12.5-12.5-32.8-12.5-45.3 0s-12.5 32.8 0 45.3l160 160z\"\/><\/svg>\n          <\/span>\n                    \t<span class=\"trigger-text\">What happens if I forget something on the bus?<\/span>\n      <\/button>\n<\/h3>\n\n  <div id=\"de-acc-114-2\" class=\"de-accordion-panel\" role=\"region\" aria-labelledby=\"de-accordion-114-2\" style=\"height: 100%\">\n      <p>To make sure you don't end up on this page, always check that all your belongings are with you before you leave.<\/p><p>However, if you have left some of your belongings on the bus, contact the bus service, which will collect all the valuable items left on the bus and store them for a short time only.<\/p><p>You can find all carrier contacts\u00a0<a href=\"https:\/\/iil.ee\/en\/contact\/#bussifirmad\"><strong>from here<\/strong><\/a><\/p>\n  <\/div>\n<\/div><\/div>\n<\/section>","protected":false},"excerpt":{"rendered":"<p>Korduvad k\u00fcsimused Lemmikloomadega reisimine Kuidas saan reisida lemmikloomaga? Lemmikloomaga saad reisida, kui ta on pandud selleks kohaldatud puuri, kasti, kotti v\u00f5i akvaariumisse, millel on vettpidav p\u00f5hi. Oma koer hoia palun l\u00fchikese rihma otsas ja vajadusel kasuta suukorvi. Hoolitse palun selle eest, et su lemmik ja tema puur on puhtad ning need ei h\u00e4iri teisi reisijaid. [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"_breakdance_hide_in_design_set":false,"_breakdance_tags":"","footnotes":""},"class_list":["post-39","page","type-page","status-publish","hentry"],"acf":[],"publishpress_future_workflow_manual_trigger":{"enabledWorkflows":[]},"_links":{"self":[{"href":"https:\/\/iil.ee\/en\/wp-json\/wp\/v2\/pages\/39","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/iil.ee\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/iil.ee\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/iil.ee\/en\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/iil.ee\/en\/wp-json\/wp\/v2\/comments?post=39"}],"version-history":[{"count":29,"href":"https:\/\/iil.ee\/en\/wp-json\/wp\/v2\/pages\/39\/revisions"}],"predecessor-version":[{"id":5368,"href":"https:\/\/iil.ee\/en\/wp-json\/wp\/v2\/pages\/39\/revisions\/5368"}],"wp:attachment":[{"href":"https:\/\/iil.ee\/en\/wp-json\/wp\/v2\/media?parent=39"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}